Queens Tribune
 
....February 18, 1:33 AM
 
 
   
Key To The Future: New Science Merges With Medicine In Queens

A smart card reader in Elmhurst Hospital’s emergency room.Tribune photo by Ira Cohen

By Brian M. Rafferty

A network of hospitals that can share patient data, that can know in an instant any complications a trauma patient may have, that can use 21st Century technology to improve a patient’s chances of beating a fatal disease - that is the future.

And Al Aviles, who just learned last week that he has been placed in charge of New York City’s public health network, the Health & Hospitals Corporation, is the man who will take Queens into that bold, new world.

Aviles, who joined HHC in 1997 as associate executive director of managed care for Elmhurst Hospital Center, was selected last week to fill the shoes of Benjamin Chu, who told HHC’s board of directors at an emergency meeting last Tuesday that he is leaving for a job in California.

This was a fast promotion, considering that just three months ago Aviles was promoted to senior vice president of the Queens Health Network, in charge of Elmhurst Hospital and the Queens Hospital Center in Jamaica. This may be a giant step forward for a person who started his career in public service as a civil rights attorney for the New York City Commission on Human Rights, but his career has followed a path that has led him to the position he now holds.

“There is a logical thread to where I am now,” he said during a private interview Friday in the executive offices atop Elmhurst Hospital. “I wanted to practice law as a tool for social change - a way to address social inequity.
If you look at health care in the United States, we are the only industrialized country in the world that doesn’t have universal health coverage. That does not mean that we have an inferior healthcare system, but we need to start looking at basic health care as a civil right.”

Leveling The Field
The disparity between whites and minorities in terms of healthcare coverage shows that minorities don’t have access to quality healthcare, and they don’t get optimum care.

“The data holds true even when you correct for circumstances such as insurance and income,” Aviles said. “Embedded in the whole healthcare policy debate is the question of how you level the playing field. This comes down to basic civil rights issues, and the Queens Hospital Network is the perfect platform to advocate for this idea and make a focus of ultimately providing the opportunity to prove that balance.”

As the head of public healthcare in Queens, Aviles has sought to remediate the problem. The only change between his role in Queens and his new position as president is “a higher rank with a broader scope,” he said.

Aviles is not alone. “Fundamentally, everyone who works in the public hospital system is with me,” he said. “People are drawn to it for all the right reasons. This is not an easy area to work in. It is difficult - the volume is tremendous the activity is frantic and very demanding.

“What we do is address the issue of disparities,” Aviles said. “We have more than doubled our screening for colon cancer, which has astronomical numbers within the African American community. We are performing two times the number of colonoscopies and removing a lot more polyps. I welcome the opportunity to make that kind of difference.”

Swapping Art For Science
“One of the problems is we still view medicine as more of an art than a science,” Aviles said. “The individual physician should be able to do his best job possible, but the reality is medicine has become so complex, with so many options in terms of treatment, that we need to become more evidence-based. We need to test the suppositions of practitioners that this is the best care we can give.”

In 1997, Aviles bolstered Elmhurst Hospital’s electronic patient record keeping. In 2005, the result is that orders are entered by doctors electronically, reducing errors from bad handwriting; all x-rays are digital, without cumbersome films to track down; and a patient’s digital record includes consultation reports, EKGs and all the medications they are currently prescribed so that doctors don’t overmedicate patients or prescribe conflicting drugs.

“We take all the information that people think is in a doctor’s head, and now we don’t have to rely on going to a chart or a doctor’s recollection when a quick decision must be made.

Aviles describes the process as a “major step forward,” not just because of the day-to-day use of the system, but for the ability to track information on specific ailments and mine the data to learn how best to handle a patient’s progress with a killer disease, such as diabetes.

“Diabetes is increasing at an alarming rate, and it costs a tremendous amount of money in direct and indirect costs,” Aviles said. “The Centers for Disease Control estimate that diabetes costs this country $130 billion a year.”

This serious health concern is now mitigated by years of data on what works and what doesn’t in treating the disease, which affects some 7,000 repeat patients at Elmhurst Hospital alone and 70,000 throughout the city.

“We can bring up on a screen diabetics and look at their blood test, their hemoglobin, their A1C. We know if a patient has their diabetes under control. This allows us to pinpoint who is doing well and why others are not. As a result, in the course of a year we have seen the percentage of diabetes that is well-controlled double.”

The Next Step
With all of the data and a means by which to share it within the hospital, the logical next step would be to make that data accessible throughout a network of healthcare facilities.

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Al Aviles was promoted last week to president of HHC. Tribune photo by Brian M. Rafferty

“The smart card is, in part, the answer,” Aviles said.
A card with an implanted memory chip now carries medical data on about 9,000 frequent Elmhurst Hospital patients, many of whom have coronary problems and may come to the emergency room either unconscious or unable to communicate.

But what if that patient is brought to Jamaica Hospital, New York Hospital Queens or Long Island Jewish?
Therein lies the future.

“Elmhurst Hospital is part of a consortium we have put together in Queens to try a smart card that would work in all the Queens hospitals,” Aviles said. HHC has been promised $500,000 from the State Department of Health if it gets matching funds from both the Senate and Assembly. The result would be a $1.5 million seed grant to develop a network that could bridge the varied proprietary systems the hospitals use in-house and make the smart card readable anywhere in Queens.

“This is a real first,” Aviles said. “Competitors are coming together for the benefit of the patients.”

He added that right now, the focus is on emergency rooms. About half of the ERs in Queens have the card readers, which cost about $15-$20 each, and the rest of the hospitals involved will come online within the next few weeks.

“The idea is to initially distribute cards to patients more likely to need to use the emergency room, and to put into the card key information such as medicines that have be prescribed, a patient’s primary diagnosis, lab results, possibly even an EKG image,” Aviles said.

ERs are the focus for now, because “in a trauma, time is of the essence,” Aviles said. “Doctors go with what they can figure out. But if a patient has a smart card, we can get the baseline information we need.”

“If this develops the way it should, the card will then become a portal to a full record somewhere,” Aviles added.

The Future In A Chip
Once the pilot program is underway, the next step would be to find a larger funding source to continue to expand on the idea until any doctor anywhere would have access to any patient’s records at a moment’s notice.

“I would like to see this thing develop here in Queens and take root. Test it, pilot it and demonstrate its value. Then we need to attract a funding source. We have to help other institutions catch up. We have to address the fact that you have to interface with their system. That is part of what the seed money is for,” Aviles said.

Perhaps in the future, the bane of the healthcare industry could be its greatest benefactor - insurance companies.
“Shouldn’t this be attractive to insurance companies?” Aviles asked. “They can put information on their cards already. Why not have them subsidize the costs? They will save money in the long run. It makes sense.”

And as the new president of the Health & Hospitals Corporation, Aviles is in just the right position to follow through with the idea.

“I think that this is a once-in-a-lifetime opportunity if you really care about the public health system,” he said. “I intend to exercise my authority for all that I can.”

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