
By JENNIFER D’ANGELO
A young woman wants desperately to become a hairdresser, but cannot read the
proficiency exam. Three aspiring truck drivers cannot pass the commercial driving test.
Others cannot read street signs, use the Yellow Pages, vote on Election Day or help their
children with their homework.
These are the real stories of real Queen residents, adults who are among
the 33 percent in our borough that a 1993 study found to be unable to locate intersections
on street maps or correctly fill out applications. Compared to the 24 percent of
individuals who are functionally illiterate statewide, Queens number is
proportionately high.